Use the Complaint/Feedback form or contact library administration directly. Your feedback helps us improve!

We offer:

• E-books and e-journals
• Online databases
• Digital archives
• Remote access to resources
• Online membership registration
• Book reservations and renewals online
• Email/SMS notifications

To reset your password:

1. Click on "Forgot Password" on the login page
2. Enter your registered email
3. Check your email for reset link
4. Follow the instructions to create a new password

You can search using:

• Title
• Author name
• Subject
• ISBN
• Keywords
• Advanced search with multiple filters

Late return fines:

• General books: Rs. 10 per day
• Reference books: Rs. 20 per day
• Reserved books: Rs. 50 per day
• Non-book materials (CDs/DVDs): Rs. 20 per day

Maximum fine per book is Rs. 500.

The borrowing limit depends on your membership type:

• Regular Member: 5 books
• Student Member: 3 books
• Faculty Member: 10 books
• Senior Citizen: 3 books
• Institutional Member: 20 books

To become a library member:

1. Visit the library with your CNIC/B-Form
2. Fill out the membership application form
3. Submit the required documents (Passport size photo, CNIC copy)
4. Pay the membership fee (if applicable)
5. Collect your membership card within 3-5 working days

You can also apply online through the Online Registration portal.

The Library Management System (LMS) is a comprehensive software solution that helps manage all library operations including cataloging, circulation, member management, OPAC, and reporting. It provides an integrated platform for librarians and members to access library resources efficiently.

You can access OPAC by visiting the library website and clicking on "OPAC" or directly navigating to /opac. No login is required for basic search, but logging in allows you to reserve books, view your borrowing history, and manage your account.

We offer the following membership types:

• Regular Member: For general public (5 books, 14 days loan period)
• Student Member: For students (3 books, 21 days loan period)
• Faculty Member: For teachers (10 books, 30 days loan period)
• Senior Citizen: 50% discount on fees (3 books, 21 days)
• Institutional Member: For organizations (20 books, 30 days)

Loan periods by membership type:

• Regular Member: 14 days
• Student Member: 21 days
• Faculty Member: 30 days
• Senior Citizen: 21 days
• Institutional Member: 30 days

Report lost cards immediately at the circulation desk to prevent unauthorized use. A replacement fee of Rs. 200 will be charged for a new card.

The library is open:

• Monday - Thursday: 8:00 AM - 8:00 PM
• Friday: 8:00 AM - 12:30 PM, 2:30 PM - 6:00 PM
• Saturday: 9:00 AM - 5:00 PM
• Sunday: Closed

Yes, you can renew books under the following conditions:

• The book is not reserved by another member
• You have not exceeded the maximum renewal limit (2 renewals per book)
• The book is not overdue
• You have no pending fines

Renewals can be done through your Member Dashboard or at the circulation desk.

Yes, free Wi-Fi is available throughout the library. Ask front desk for network credentials.

You can find your Member ID on your membership card. If lost, use the Membership Tracking page to retrieve it using your CNIC or email.

You can track your membership application status using the Membership Tracking page. Enter your tracking number or CNIC to check the status.

Yes, we have study rooms available for group and individual study. Bookings can be made at the circulation desk.

Try these steps:

1. Clear your browser cache
2. Try a different browser
3. Check your internet connection
4. Contact library support if problem persists

Yes, printing and photocopy services are available at a nominal fee. Contact front desk for rates.

Ensure your email and phone number are updated in your profile. You can opt-in for email/SMS notifications in account settings.

Login to your account through the OPAC portal. Most e-resources are available 24/7 with your library credentials.

You can check your pending fines through:

• Your Member Dashboard
• Library circulation desk
• OPAC account section

All suggestions are reviewed by a committee. You will receive a response within 7-10 working days. Implemented suggestions will be acknowledged.

Login to your account and go to "Profile Settings" to update your contact information, email, or phone number.

Search results show:

• Book title and author
• ISBN and edition
• Availability status (Available/Issued)
• Number of copies available
• Location and call number
• Subject headings

Yes! Use the Suggestion Form to recommend books or materials for the library collection.

Fines can be paid at the library circulation desk. We accept cash, debit/credit cards, and mobile payments. Online payment coming soon.

Click on the book title in search results to view detailed information including summary, table of contents, reviews, and copy availability.

Check if you are using correct spelling or try different keywords. Use the advanced search with filters for better results.

Yes, you can submit multiple suggestions through the Suggestion Form. Each suggestion is reviewed individually.

Required documents:

• Original CNIC or B-Form
• Two passport size photographs
• Proof of residence (utility bill)
• For students: Student ID card
• For faculty: Employee ID card
• Membership fee receipt

Verify your credentials. Use "Forgot Password" if needed. Contact library staff if the issue persists.

Yes, our digital collection includes e-books, e-journals, databases, and multimedia resources. Use the "Digital Resources" filter in advanced search or visit the Digital Library section.

Yes, we welcome book donations. Contact the acquisitions department for guidelines and acknowledgment procedures.

Please use the complaint form. All complaints are confidential and investigated thoroughly.

Your Member Dashboard shows your current loans, reservations, fines, and membership expiry date.

If you experience any technical issues with OPAC, please use the Complaint/Feedback form or contact IT support at library@domain.com.

If you lose a book:

1. Report immediately to the library staff
2. You will need to replace the book (same edition) or pay replacement cost
3. Processing fee of Rs. 200 will be charged
4. Your borrowing privileges will be suspended until resolved

To reserve a book:

1. Search for the book in OPAC
2. Click on "Reserve This Book"
3. Enter your member credentials
4. Select the pickup location
5. You will be notified when the book becomes available

Membership fee structure:

• Regular Member: Rs. 1000/year
• Student Member: Rs. 500/year
• Faculty Member: Rs. 1500/year
• Senior Citizen: Rs. 500/year
• Institutional Member: Rs. 5000/year

Fees are subject to change. Please contact the library for current rates.

The library is located at Civil Secretariat, Peshawar, Khyber Pakhtunkhwa. We also have branches in Hayatabad and University Town.

You can contact us at:
Phone: +92-91-9212345
Email: info@library.gov.pk
Working hours: Monday-Thursday, 8am-4pm

Login to your Member Dashboard and navigate to "Borrowing History" to view all your past and current loans.

No, fines are calculated based on actual days overdue. There are no refunds for early returns.

Yes, we have dedicated reading areas for students and researchers with comfortable seating and good lighting.

When a reserved book becomes available, you have 3 working days to pick it up. After that, the reservation will be cancelled and the book will be offered to the next person in queue.

Membership can be renewed by visiting the library circulation desk. Please bring your current membership card. You can also check your renewal eligibility online through your Member Dashboard.

No, library cards are non-transferable. The registered member must be present to borrow books using their own membership card.

If your membership expires, you will not be able to borrow books or access member-only services. You can renew within 30 days of expiry. After 30 days, you may need to reapply as a new member.

Login to your Member Dashboard and go to "Current Loans" to see all books you have borrowed along with their due dates.